Terms of use

Terms of Use

Effective Date: October 18, 2024

By accessing or using the Traqeer website (the “Site”) and our services, you agree to comply with and be bound by these Terms of Use. Please read them carefully before using our Site.

1. Acceptance of Terms

By accessing or using the Site or our services, you agree to be legally bound by these Terms of Use, our Privacy Policy, and our Refund & Cancellation Policy, as well as any other applicable agreements. If you do not agree to these terms, you may not use the Site.

2. Services

Traqeer provides digital services to help users detect and remove unauthorized content online. The specific services and features are described on our Site and may be updated or modified at any time without prior notice.

3. User Accounts

To access certain features, you may be required to create an account. You agree to:

  • Provide accurate, complete, and up-to-date information during registration.

  • Maintain the security of your login credentials.

  • Notify us immediately of any unauthorized use of your account.

You are responsible for all activities that occur under your account.

4. User Conduct

You agree not to use our services to:

  • Engage in unlawful or unauthorized activities.

  • Upload, post, or transmit content that infringes on third-party rights.

  • Interfere with or disrupt the operation of the Site.

  • Attempt to gain unauthorized access to systems, accounts, or data.

5. Payments & Billing

  • Some Traqeer services require a paid subscription.

  • By purchasing a plan, you authorize recurring charges according to your chosen billing cycle (monthly, semi-annual, or annual).

  • All fees are quoted in U.S. dollars (USD) and include applicable taxes unless stated otherwise.

  • Failure to pay may result in suspension or termination of your account.

6. Refund & Cancellation Policy

  • Monthly plans: No refunds are issued once a billing cycle has started. You may cancel at any time; cancellation will apply to the next cycle.

  • Prepaid plans (6 or 12 months): Offered at a discount in exchange for a commitment. Therefore, no partial refunds are issued for unused months. Service remains active until the end of the prepaid term.

  • Exceptions: Refunds may only be granted in the following cases:

    • Verified technical failures caused by Traqeer that could not be resolved within a reasonable timeframe.

    • Duplicate or erroneous charges processed by our payment system.

  • Process: Refund requests must be submitted in writing to info@traqeer.com within 7 business days of the charge. Requests will be reviewed on a case-by-case basis.

7. Intellectual Property

All content on the Site, including text, graphics, logos, software, and databases, is the property of Traqeer or its licensors and is protected under intellectual property laws. Unauthorized use is strictly prohibited.

8. Disclaimer of Warranties

The Site and services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

9. Limitation of Liability

To the maximum extent permitted by law, Traqeer will not be liable for:

  • Any indirect, incidental, or consequential damages arising from the use or inability to use our services.

  • Loss of data, revenue, profits, or reputation.

In any case, our total liability will not exceed the amount paid by the customer in the three (3) months prior to the incident.

10. Termination

We may suspend or terminate your account at any time, with or without notice, if you violate these Terms or any applicable law. Upon termination, your access to services will cease, and no refunds will be issued for periods already paid.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of New Mexico, United States, without regard to conflict-of-law principles. Any disputes will be resolved in the competent courts of New Mexico.

12. Changes to Terms

Traqeer reserves the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site after such changes constitutes acceptance of the revised Terms.

13. Contact Us

For any questions about these Terms, you may contact us at:

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